EU Right of Withdrawal

Under EU consumer protection law, you have the right to cancel and return your order within 14 days of receiving it, without needing to provide a reason. However, for health and hygiene reasons, this right of withdrawal does not apply to Subtle Energies skincare products if they have been unsealed, opened, or used after delivery. To exercise your withdrawal right for eligible items, products must remain in their original, sealed condition, and you must notify us of your decision to withdraw within the 14-day cooling-off period.

Please provide your name, email, order ID, and the names of the items you wish to return, and our concierge team will reach out to you shortly.